Case Study
Towards trustworthy and trusted automated decision-making in Aotearoa
Understanding the trust required to harness the full societal benefits of digital and data-driven technologies
Our Projects
Case studies, reports,
research papers and more
Our Projects
Case studies, reports,
research papers and more
We help organisations and communities bridge the gap between organisational aspirations and real-life challenges. Through partnerships we work with communities on the things that matter to them. Whether it’s housing, community comfort, or data, we want to go where the need is.
Our team has many tools and approaches for facilitating conversations with affected communities. Our aim is to collaborate with organisations and communities to understand and design how best to incorporate the views, insights and experiences of those most affected by the tools, services or policies being developed.
Publication
Outlook for earthquake early warning for Aotearoa New Zealand
Insights from initiating a community-of-practice
Case Study
Better Later Life — He Oranga Kaumātua
Improving interactions with government services for New Zealanders over the age of 65
Publication
Current Co-design in Aotearoa Literature Review
A snapshot review of scholarship and literature about co-design in Aotearoa New Zealand
Case Study
Te Mauri Moemoeā — A Whānau Dreaming App
Designed for and with rangatahi and their whānau — that encourages and guides dreaming big
Publication
Toward Algorithmic Accountability in Public Services
A Qualitative Study of Community Perspectives on Algorithmic Decision-Making in Child Welfare
Case Study
Our Data, Our Way
What New Zealand people expect from guidelines for data use and sharing
Publication
Digital Contact Tracing for COVID-19
A primer for policymakers on how digital contact tracing works
Case Study
Whakatutuki Moemoeā — Whānau Fulfilling Dreams
Pioneering tāne and whānau to work on their goals and participate in the redesign of services
Publication
Smart Resilient Cities TechWeek Workshop 2019
Participatory Design Approaches to City-shaping and Building Resilience
Case Study
Our Future Masterton — Ahutahi ki mua
A radically new approach to assist in the public re-imagining of Masterton's town centre
Case Study
PIPI — People Informed Process Improvement
Exploring potential solutions to improve Massey University’s purchase-to-pay process.
Publication
The Value of Design to New Zealand
A study highlighting the benefits and contribution of design to the economy of New Zealand
Case Study
Mindset of Design — Creative Resilience
Simulating a natural disaster to explore creative resilience
